At 22ph.com, your privacy matters. This policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have over your own information.
These highlights summarize our core data protection principles. Please read the full policy below for complete details.
All personal data collected by 22ph.com is stored on encrypted, access-controlled servers. We use industry-standard SSL/TLS encryption to protect data in transit between your device and our platform.
22ph.com does not sell, rent, or trade your personal information to third parties for marketing purposes. Data is only shared with trusted service providers who are contractually bound to protect it.
22ph.com processes personal data in compliance with Republic Act No. 10173, the Data Privacy Act of 2012, and the regulations issued by the National Privacy Commission (NPC) of the Philippines.
You have the right to access, correct, and request deletion of your personal data held by 22ph.com. You may also object to certain types of processing or request data portability at any time.
22ph.com uses cookies and similar technologies to improve your experience on the platform. We explain exactly which cookies we use and why, and you can manage your preferences at any time.
If you have any questions or concerns about how 22ph.com handles your personal data, our dedicated privacy support team is reachable via email and live chat, seven days a week.
1.1 22ph.com is committed to protecting the privacy and personal data of all users of the 22ph.com platform, including the website, mobile applications, and all associated services (collectively, the "Platform").
1.2 This Privacy Policy applies to all personal data collected from individuals who:
1.3 This policy is intended to comply with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines ("DPA"), and the implementing rules and regulations issued by the National Privacy Commission ("NPC").
1.4 By using the 22ph.com Platform, you consent to the collection and processing of your personal data as described in this Privacy Policy. If you do not agree with any part of this policy, you should discontinue use of the Platform.
2.1 For the purposes of the Data Privacy Act of 2012, 22ph.com acts as the personal information controller in respect of the personal data collected through the Platform.
2.2 If you have any questions about this Privacy Policy or wish to exercise your data subject rights, you may contact our Data Protection Officer (DPO) using the contact details provided in Section 14 of this policy.
3.1 22ph.com collects the following categories of personal data from users of the Platform:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, gender, nationality | Account registration, KYC verification, age verification |
| Contact Data | Email address, mobile number, residential address | Account communication, support, notifications |
| Verification Data | Government ID, proof of address, selfie photos | KYC/AML compliance, identity verification |
| Financial Data | GCash number, PayMaya account, bank account details, transaction history | Processing deposits and withdrawals, fraud prevention |
| Technical Data | IP address, device type, browser type, operating system | Platform security, fraud detection, analytics |
| Usage Data | Games played, session duration, betting history, login timestamps | Responsible gaming monitoring, personalization, analytics |
| Communications Data | Support chat logs, email correspondence, feedback submissions | Customer support, dispute resolution, quality assurance |
3.2 Sensitive Personal Information. In certain circumstances, 22ph.com may collect sensitive personal information as defined under the DPA, including government-issued identification numbers (e.g., SSS, UMID, PhilSys National ID). Such data is collected solely for the purpose of identity verification and is handled with the highest level of care and security.
3.3 You are not required to provide all categories of data to access the Platform, but failure to provide certain mandatory information (such as identity and contact data) may prevent you from completing registration or accessing specific features.
4.1 22ph.com collects personal data through the following means:
4.2 22ph.com does not collect personal data from social media platforms or other third-party websites without your explicit consent.
5.1 22ph.com uses the personal data we collect for the following purposes:
5.2 22ph.com will not use your personal data for any purpose that is incompatible with the purposes described in this policy without first obtaining your consent or as otherwise permitted by applicable law.
6.1 22ph.com processes your personal data on the following legal bases under the Data Privacy Act of 2012:
7.1 22ph.com does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
7.2 All third parties with whom 22ph.com shares personal data are required to handle such data in accordance with applicable data protection laws and are prohibited from using it for any purpose other than the specific purpose for which it was shared.
7.3 In the event of a merger, acquisition, or sale of all or part of 22ph.com's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this policy. You will be notified of any such transfer in advance.
8.1 22ph.com uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and support security functions. The following types of cookies are used:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Required for the Platform to function, including session management and security features | Session / up to 24 hours |
| Functional | Remember your preferences such as language settings and display options | Up to 12 months |
| Analytics | Collect anonymized data about how users navigate the Platform to help us improve it | Up to 24 months |
| Security | Detect and prevent fraudulent activity, bot traffic, and unauthorized access attempts | Up to 12 months |
8.2 You can manage or disable cookies through your browser settings at any time. Please note that disabling strictly necessary cookies may affect the functionality of the Platform and prevent you from accessing certain features, including your account.
8.3 22ph.com does not use cookies to serve third-party advertising or to track your activity on websites outside of the 22ph.com Platform.
9.1 22ph.com retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
9.2 As a general guide, 22ph.com applies the following retention periods:
9.3 Where personal data is no longer required for any lawful purpose, 22ph.com will securely delete or anonymize it in accordance with our internal data disposal procedures.
10.1 22ph.com implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:
10.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 22ph.com will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, and will notify affected individuals without undue delay, in accordance with the DPA.
10.3 While 22ph.com takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for keeping your 22ph.com login credentials confidential and for notifying us immediately if you suspect unauthorized access to your account.
11.1 Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by 22ph.com:
11.2 To exercise any of the above rights, please contact our Data Protection Officer using the details in Section 14. We will respond to your request within thirty (30) days of receipt. In complex cases, we may extend this period by a further thirty (30) days, and will notify you accordingly.
11.3 22ph.com will not charge a fee for processing data subject rights requests unless the request is manifestly unfounded or excessive, in which case we may charge a reasonable administrative fee or decline to act on the request.
12.1 The 22ph.com Platform is strictly intended for individuals who are 21 years of age or older. 22ph.com does not knowingly collect personal data from individuals under the age of 21.
12.2 If we become aware that we have inadvertently collected personal data from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the Platform, please contact us immediately using the details in Section 14.
13.1 22ph.com reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or Platform features. When material changes are made, we will notify registered users via email or a prominent notice on the Platform at least seven (7) days before the changes take effect.
13.2 The date of the most recent revision will always be displayed at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how 22ph.com protects your personal data.
13.3 Your continued use of the Platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the revised policy, you should discontinue use of the Platform and may close your account in accordance with our Terms & Conditions.
14.1 If you have any questions, concerns, or requests regarding this Privacy Policy or the way 22ph.com handles your personal data, please contact our Data Protection Officer:
14.2 If you are not satisfied with our response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines:
Your privacy and security are our top priorities. Now that you know how 22ph.com protects your data, enjoy a safe and exciting gaming experience — from slots and bingo to live casino games, all designed for Filipino players.
For players 21 years and older only. Please gamble responsibly.